Our Real-time Engagement solution enables operators to create and send engaging campaigns to highly targeted subscriber segments using multiple delivery channels (APP, USSD, SMS, Email, MMS). Operators can engage with their subscribers at optimal cross-selling and upselling opportunities including reaching a low balance, trying to access a new service, arriving at a particular location and at times of high or low usage.
Tango Telecom’s Real-time Engagement solution automates the process of selecting and delivering targeted offers and promotions: ensuring that the right offer always reaches the right subscriber at the right time.
When every subscriber engagement is contextual and relevant, the operator benefits from increased service adoption, better service monetisation and increased subscriber loyalty.
The Tango Telecom Real-time Engagement is a key application of the Tango DRE™ and is fully virtualised and cloud-available globally, enabling operators to benefit today from the many advantages of network functions virtualisation (NFV).